The North Carolina Division of Veteran Affairs (NCVA) has set up a hotline to help veterans and improve services at VA medical facilities in the state.
The hotline will allow veterans and federal employees to confidentially report alleged misconduct within U.S. Department of Veterans Affairs (USVA) facilities, according to a news release from the NCVA.
The Vet Tip Hotline, via (844)-NC4-Vets or VetTips@DOA.NC.GOV, will connect the tipster directly to NCVA's executive staff. Tips will be referred to appropriate authorities within the USVA for investigation, the news release stated.
"Hundreds of thousands of veterans have received care from dedicated USVA employees at medical facilities in North Carolina," said NCVA Director Ilario Pantano. "Our goal, first and foremost, is to care for our North Carolina veterans, and as their advocate, I want to help the USVA get back on track."
The hotline was set-up after the NCVA received specific allegations of misconduct at USVA medical facilities in North Carolina, according to the news release. The allegations were later found credible and referred to the appropriate USVA authority.
"Our goal with the Vet Tip Hotline is to be constructive, systematic and transparent," said Pantano. "We are not looking for scapegoats but rather solutions to get our veterans the care they deserve."